Policies & Useful Links

North Andover Haverhill Animal Hospital wants to ensure you receive accurate and useful information regarding veterinarian care. Within this page, you will find the latest in pet health information.

Family & Friends Referral Program
🐾 Exciting News! Introducing Fur Friend and Family Referral Program! (FFRP) 🎉

Refer and earn: When your friends or family members make their first visit and referral to you, they’ll receive a 10% discount on the appointment fee. You’ll also earn a special reward as a token of $50 credit on your account as our appreciation!

Start sharing the love for Fur Friend today and let your friends and family experience the joy of having happy and healthy pets. 🐾❤️ Together, let’s create a community of pet lovers who trust NAHAH for all their pet care needs. 🐕🐈

Terms: Program will run from 12/1/23 – 1/31/24. 10% new client offer valid for each pet per household. All pets must be scheduled for the same day to receive discount. New clients must schedule with us between December and January, but appointment can be in subsequent months. $50 credit for referring clients cannot be refunded or redeemed for cash. No expiration date. No limit to quantity of referrals.

COVID-19 Policy
Please check here to review our latest COVID-19 protocols.

New Client Desposit
We requre a one-time $50 deposit to secure appointments for new clients’ first visit. This balance will go towards the cost of the visit and will not be required for all subsequent visits once they are an established client with us.

Cancellation Policy
We ask that clients kindly give as much notice as possible when needing to reschedule or cancel an appointment. Any client that cancels with less than 24 hours’ notice or no-shows may be subject to a cost for the lost appointment slot and/or limit our ability to schedule with them in the future.

We offer senior citizens (65+) and military discounts to our clients for general appointments only, exclusive of all other services including surgery, lab work, and drugs/medications. Clients must present their valid ID (driver’s license for seniors and military ID for military) before services are rendered by our hospital in order to receive the discount.


Payment Options

  • CareCredit (not for deposits)
  • Cash
  • VISA
  • MasterCard
  • Amex
  • Discover

Poison Control – Investigate possible poisons that could be potentially hazardous to your pet.

Animal Control

Grief Support

Schedule an Appointment Online

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